Drupal Developer

Company: 
Salary: 
700,000 p.a
Job Description: 

Cognizant's Business Process Services (BPS) business unit conceives, builds, and delivers end-to-end business process solutions. The portfolio of solutions includes high-volume traditional Business Process Outsourcing (BPO) services as well as next-generation solutions that leverage automated, cloud-enabled delivery and innovative commercial models to provide clients with significant levels of savings and business value.

Some of the services Cognizant offers to the Banking & Financial Services (BFS) industry, in addition to shared services such as, Finance & Accounting, Data Analytics and Customer Service Solutions, include:

Capital Markets - Investment Banking, Investment Management, Securities Services

Banking - Retail Banking, Credit Cards, Consumer Lending

Key areas of responsibility:
The candidate will be hired as an Account Manager within the BPS BFS practice reporting to the regional head
The main responsibility and focus of the role will be the growth of our BPS business within the designated client account(s)
A critical early task will be developing and executing on a client specific account plan
Among the critical tasks likely to feature in the plan are:
Managing the existing BPS business and associated client relationships as well as teams delivering the services in scope within the designated client account(s)
Achievement of client satisfaction scores in line with agreed targets; where, such client satisfaction scores are attained from the yearly Client Satisfaction Survey that is conducted by Cognizant via an independent agency
Developing the opportunity pipeline and winning new business in line with agreed targets